User Data Deletion Instructions
Last updated: August 2026
If you would like us to delete your personal data, please follow these steps.
Data Rukn holds directly
The steps below apply to data Rukn controls: website enquiries, newsletter subscriptions, and Waslo account records.
How to request deletion
- Send an email to support@byrukn.com.
- Use the same email address that is associated with your account or previous communication.
- Request data deletion and include any helpful details so we can identify your records.
Support email: support@byrukn.com
Conversation data from a business that uses Waslo
If you messaged a business on WhatsApp, Instagram, or Messenger and that business uses Waslo, that business is the data controller and Rukn processes the conversation only on its instructions. Contact the business directly. If you are not sure who to contact, email support@byrukn.com and we will identify them and support them in responding. Conversation data belonging to a closed Waslo account is deleted within 30 days of termination unless Kuwaiti law requires longer.